Resources and other support

Below are agencies who can provide help and resources if you have a physical or emotional health condition you are trying to manage.


Cruse Bereavement Care
Phone: 0844 477 9400


Phone 116 123 (24 hours a day, 7 days a week)

National out-of-hours mental health helpline offering specialist emotional support and information every day of the year from 4.30pm to 10.30pm.
Phone: 0300 304 7000

Campaign Against Living Miserably with a focus on men’s health. Free anonymous and confidential helpline open 5pm – midnight, 365 days a year.
Phone: 0800 58 58 58

Eating disorders

Support and information relating to eating disorders.
Helpline: 0808 801 0677
Youthline: 0808 801 0711
Studentline: 0808 801 0811

General advice

Citizens Advice
Adviceline, national phone service for Wales 03444 772020
Online advice available via the website, including web chat

Health and medical

The Chartered Society of Physiotherapists

National Exercise Referral Scheme (NERS)

NHS Direct
Phone: 0845 46 47

Housing and Homelessness

Housing and homelessness advice and information
Phone: 0845 075 5005 (Wales)

Mental Health

MIND (England and Wales)
Advice, support and information. Services include crisis helplines, drop-in centres, counselling and befriending.
Phone: 0300 123 3393 (9am-6pm Monday to Friday) Text: 86463

Elefriends is a supportive online community where people can share experiences and listen to others.

A Welsh charity for people with serious mental illness and their carers. Hafal operates a variety of services in all local authorities across Wales.
Phone: 01792 832400

Clic provides a safe and secure place online for people to support each other and share.

A Welsh mental health and wellbeing charity. Gofal provides a range of services to people with mental health problems, including home and family support and crisis intervention.
Phone: 01656 647722

Substance Misuse

Dan 24/7 (Wales)
Phone: 0808 808 2234

National Helpline for anyone concerned about their alcohol use.
Phone: 0300 123 1110 (weekdays 9am–8pm, weekends 11am–4pm, England and Wales)

Friendly confidential advice about drugs and alcohol
Phone: 0300 123 6600 – 24 hours a day, 365 days a year
Text a question and FRANK will text you back 82111
Online chat via website 2pm – 6pm (UK) on any day of the week

Help Me Quit
Tel: 0800 085 2219