Resources and other support

Below are agencies who can provide help and resources if you have a physical or emotional health condition you are trying to manage.

Health and medical

The Chartered Society of Physiotherapists
www.csp.org.uk

National Excercise Referal Scheme (NERS)
www.wlga.gov.uk/national-exercise-referral-scheme-ners

NHS Direct
Phone: 0845 46 47
www.nhsdirect.wales.nhs.uk

Alcohol

Drinkline
National Helpline for anyone concerned about their alcohol use.
Phone: 0300 123 1110 (weekdays 9am–8pm, weekends 11am–4pm, England and Wales)

Bereavement

Cruse Bereavement Care
Phone: 0844 477 9400
www.cruse.org.uk

Crisis

Samaritans
Phone 116 123 (24 hours a day, 7 days a week)
www.samaritans.org
jo@samaritans.org

Sane
National out-of-hours mental health helpline offering specialist emotional support and information every day of the year from 4.30pm to 10.30pm.
Phone: 0300 304 7000
www.sane.org.uk

CALM
Campaign Against Living Miserably with a focus on men’s health. Free anonymous and confidential helpline open 5pm – midnight, 365 days a year.
Phone: 0800 58 58 58
www.thecalmzone.net

Drugs

Dan 24/7 (Wales)
Phone: 0808 808 2234
www.dan247.org.uk

Drugs and alcohol

FRANK
Friendly confidential advice about drugs and alcohol
Phone: 0300 123 6600 – 24 hours a day, 365 days a year
Text a question and FRANK will text you back 82111
Online chat via website 2pm – 6pm (UK) on any day of the week
www.talktofrank.com

Eating disorders

BEAT
Support and information relating to eating disorders.
Helpline: 0808 801 0677
Youthline: 0808 801 0711
Studentline: 0808 801 0811
www.b-eat.co.uk

General advice

Citizens Advice
Adviceline, national phone service for Wales 03444 772020
Online advice available via the website, including web chat
www.citizensadvice.org.uk/wales

Housing and Homelessness

Shelter
Housing and homelessness advice and information
Phone: 0845 075 5005 (Wales)
sheltercymru.org.uk

Mental Health

MIND (England and Wales)
Advice, support and information. Services include crisis helplines, drop-in centres, counselling and befriending.
Phone: 0300 123 3393 (9am-6pm Monday to Friday) Text: 86463
www.mind.org.uk

Elefriends
Elefriends is a supportive online community where people can share experiences and listen to others.
www.elefriends.org.uk

Hafal
A Welsh charity for people with serious mental illness and their carers. Hafal operates a variety of services in all local authorities across Wales.
Phone: 01792 832400
www.hafal.org

Clic
Clic provides a safe and secure place online for people to support each other and share.
www.hafal.org/clic

Gofal
A Welsh mental health and wellbeing charity. Gofal provides a range of services to people with mental health problems, incvluding home and family support and crisis intervention.
Phone: 01656 647722
Email: enquiries@gofal.org.uk
www.gofal.org.uk